1. About MetCloud
MetCloud provides access to digital services that may include IP and proxy services, virtual numbers, and related tools. Services may be supplied partly by third-party providers and availability can change.
2. Eligibility and Account Security
You must be legally permitted to use the services in your location. You are responsible for keeping your Telegram account secure and for activity carried out through your account. Provide accurate details when needed to fulfil an order or verify a payment.
3. Acceptable Use
You must not use MetCloud for unlawful activity, fraud, harassment, spam, unauthorized access, identity abuse, or to violate another person's rights. Follow applicable laws and the terms of third-party services you use.
4. Orders and Availability
Service availability, supported locations, technical specifications, and fulfilment times may vary. Review the details in the bot before ordering. An order is confirmed only when the bot or an authorized support representative confirms it.
5. Prices and Payments
Prices and accepted payment methods are shown in the relevant service flow. Follow official payment instructions only. You are responsible for accurate payment details and keeping receipts. Do not pay an account or address that has not been confirmed through an official channel.
6. Refunds and Service Issues
Refund eligibility depends on the service purchased, delivery status, and applicable law. If an order fails or a payment is not reflected, contact support with order details and the payment reference. Do not send passwords, private keys, or one-time verification codes. Nothing in these terms limits rights that cannot legally be excluded.
7. Third-Party Services
Some products or features rely on external providers. Their separate terms, availability rules, and privacy policies may apply. MetCloud cannot guarantee uninterrupted performance of third-party systems.
8. Changes or Suspension
We may update, suspend, or discontinue features when reasonably necessary for security, maintenance, provider changes, suspected abuse, or legal compliance. Where practical, notice will be provided through an official channel.
9. Disclaimer and Liability
Services are provided subject to availability. To the extent permitted by law, MetCloud does not guarantee uninterrupted or error-free operation and is not responsible for factors outside its reasonable control. Liability is not excluded where exclusion is prohibited by law.
10. Privacy
Information handling is described in the Privacy Policy.
11. Changes to These Terms
These terms may be updated from time to time. The current version will be published on this page. Continued use after an update indicates acceptance to the extent permitted by law.
12. Contact
For support, contact @mdbiplob32 or use the MetCloud Telegram bot.